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Australian Indigenous HealthBulletin Alcohol and other drugs knowledge centre Yarning Places

Personal Helpers and Mentors (PHaMs) Program



The Personal Helpers and Mentors (PHaMs) Program is an initiative of the Council of Australian Governments (COAG) National action plan on mental health 2006 to 2011, and aims to assist people who have a severe functional limitation resulting from a mental illness. The personal helpers and mentors assist program participants to better manage their daily activities and access a range of appropriate services and/or supports when they need them.

The personal helpers and mentors are employed by multiple service providers, and support program participants in their recovery journey, building long-term relationships, and providing holistic support. They ensure that services accessed by program participants are coordinated, integrated, and complementary to other services in the community.

Funding has been provided to establish PHaMs remote service sites specifically for Aboriginal and Torres Strait Islander Australians. The remote sites include:

Many communities in remote areas are disadvantaged through a lack of infrastructure, community, and clinical services. As a result of this a complementary service delivery model, expanding on the established PHaMs service model, has been implemented for the remote sites.


Department of Families, Housing, Community Services and Indigenous Affairs
National office
Tuggeranong Office Park
Soward Way (cnr Athllon Drive)
Greenway ACT 2900
PO Box 7576
Canberra Business Centre ACT 2610
Ph: 1300 653 227

Related publications

Dunstan DA, Todd AK, Kennedy LM, Anderson DL (2014)

Impact and outcomes of a rural personal helpers and mentors service.

Australian Journal of Rural Health; 22(2): 50-55


Last updated: 4 October 2017
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