Improving care for Aboriginal and Torres Strait Islander patients (ICAP) resource kit (2008)

Description

The Ngarngadji! Listen/Understand! Improving care for Aboriginal and Torres Strait Islander patients (ICAP) resource was developed within the Victorian acute health care system and seeks to improve care of Aboriginal and Torres Strait Islander patients.

The kit is is designed for use by a range of health professionals who are working in a capacity relating to hospitals and the acute care system with a focus on Aboriginal health programs and services, and in particular for Aboriginal Hospital Liaison Officers.

The kit has five sections:

1. ICAP resources project final report
2. orientation guide for Aboriginal Hospital Liaison Officers
3. orientation and information for health service managers
4. cultural competence and awareness information for health services
5. practice examples from Victorian Health Service.

Australian Indigenous HealthInfoNet abstract

Contact details

Raelene Lesniowska
Senior Metropolitan ICAP Project Officer
Ph: (03) 9288 3437
Email: Raelene.LESNIOWSKA@svhm.org.au

or

Koori Human Services Unit
Department of Human Services
20/50 Lonsdale St
Melbourne Vic 3000
Ph: (03) 9096 7032
Email: koori@dhs.vic.gov.au

Links

• View resource: Improving care for Aboriginal and Torres Strait Islander patients (ICAP) resource kit (PDF - 9.7 MB)
• View information: ICAP Resource Kit
• View website: Improving Care for Aboriginal & Torres Strait Islander Patients (ICAP)

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