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Australian Indigenous HealthBulletin

Aboriginal client service specialist (ACSS) program



The Aboriginal client service specialist (ACSS) program is one of a range of initiatives managed by the Department of Justice and Attorney General to address the over-representation of Aboriginal people in the criminal justice system in New South Wales (NSW). There are currently 17 ACSS positions located across NSW. The program was established in 1995 and seeks to improve the quality of justice related services for Aboriginal victims, court users and their families. ACSS staff tend to perform their roles slightly differently across locations, in response to local circumstances. ACSS are based within the local court in the communities where they are located.

The objectives of the program are:

In addition to front-line client service, ACSS also facilitate community education sessions and provide outreach services. Outreach services take the courts services out to a community setting and allows clients to access support within their own communities, rather than in the court.

Department of Justice and Attorney General New South Wales abstract


Crime Prevention Division
Department of Justice and Attorney General
Locked Bag 5111
Parramatta NSW 2124
Ph: (02) 8688 3277
Fax: (02) 8688 9627
Email: cpd_unit@agd.nsw.gov.au

Evaluated publications

RPR Consulting (2005)

Review of the Aboriginal Client Services Specialist Program final report.

Sydney: NSW Attorney General’s Department


Last updated: 14 January 2014
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