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Improving the Culture of Hospitals for Aboriginal and Torres Strait Islander People



This project aims to support Indigenous-specific cultural reform that will improve sensitivity in acute health care institutions. This project will conduct case studies of hospitals with different levels of experience in cuturally sensitive services provision and design of surroundings for Indigenous patients and their families and friends. These hospitals will be used to gather information and to inform the development and implementation of relevant tools and processes. The goal is to produce tools and processes that assist hospitals in engaging with local Indigenous communities in collaborative and culturally appropriate reform.


John Willis
Aboriginal Health Projects and Mission Liaison
St Vincents Hospital
41 Victoria Parade
Fitzroy Vic 3065
Mobile: 0437 563 263
Ph: (03) 9288 3942
Fax: (03) 9288 3918

Related publications

Improving the culture of hospitals for Aboriginal and Torres Strait Islander people (2012)

Lowitja Institute

This resource poster outlines the Improving the culture of hospitals project (ICHP) which examines successful Indigenous programs conducted by hospitals within a quality improvement framework. The resource aims to highlight the need for improvement in hospital services for Indigenous people in order to achieve equity in health outcomes.
The poster includes findings from the case study results which indicate, hospitals considered to be successfully addressing the issues of their Indigenous patients share the following characteristics:

Australian Indigenous HealthInfoNet abstract

Willis J, Wilson G, Renhard R, Chong A, Clarke A (2010)

Improving the culture of hospitals project: final report.

Melbourne: Australian Institute for Primary Care


Last updated: 22 March 2018
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