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This research project was conducted with the aim of improving the recruitment strategies for Aboriginal and Torres Strait Islander workers by UnitingCare Burnside (Burnside). The project was part of Burnside's commitment to alleviate the disadvantage and exclusion still experienced by Aboriginal and Torres Strait Islander people and to strengthen Aboriginal and Torres Strait Islander relationships.
The project also aimed to assist with Burnside's ability to relate and respond better to Aboriginal and Torres Strait Islander communities and to build on the agencies practice.
The project was conducted in two stages and involved Cluster Coordinators taking a survey to team meetings where members discussed a series of questions.
In conjunction a 'yarning guide' was created and used for one-on-one discussion with Aboriginal and Torres Strait Islander staff. The 'yarning guide' was tailored to better understand the experiences and opinions of Aboriginal and Torres Strait Islander staff in relation to recruitment and service delivery.
The project involved over 40 programs in Brunside's Families and Communities and Child Protection cluster group with the intention of being replicated across other cluster groups.
Recommendations from the research were to:
The report highlighted several issues affecting positive engagement of Aboriginal and Torres Strait Islander workers and service users with the UnitingCare Children, Young People and Families Services Group.
Following this review a Aboriginal Services and Development Unit (Jaanimili) was established at Uniting. Jaanimili is a Gumbaynggir work form the north coast of New South Wales meaning 'gather together'.
Abstract adapted from Burnside
Uniting (Head Office)
Level 4, 222 Pitt Street
Sydney NSW 2000
PO Box A2178
Sydney South NSW 1235
Ph: 1800 864 846