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        • » Aboriginal inclusion tool: a tool to improve Aboriginal inclusion in AOD services: working document

Aboriginal inclusion tool: a tool to improve Aboriginal inclusion in AOD services: working document

by Network of Alcohol and Other Drugs Agencies (NADA)

Report
Year 2017
City Sydney
Institution Network of Alcohol and Other Drugs Agencies (NADA)
Date January 2017

Abstract

This practical tool has been developed to support workers and organisations in the alcohol and other drug (AOD) sector to improve the inclusiveness of service delivery for Aboriginal and Torres Strait Islander people. It provides suggestions for improvements to organisational policy and processes.

This resource is a continuous quality improvement (QI) tool. It has been developed to support Network of Alcohol and Other Drugs Agencies (NADA) member organisations to promote ongoing reflection and review, and to monitor their Aboriginal and Torres Strait Islander inclusion practices on a regular basis.

The tool has four key areas which focus on:

  • systemic inclusion: how to create or apply change within the organisation to ensure shared responsibility for better outcomes in relation to Aboriginal and Torres Strait Islander people
  • data and service improvement: how to create culturally responsive programs and services through evidence-based decisions
  • employment and economic involvement: how to support participation through employment and procurement
  • communication, engagement and partnerships: how to support partnership and engagement through working with and increasing Aboriginal communities' knowledge of and engagement with services.

These are assessed through measuring a range of service delivery items that attend to respect, relationships, and opportunities in line with Reconciliation Action Plan templates.

The resource was developed by NADA, and has been adapted from the KIAP impact measurement tool with the support of Felicity Ryan from Connecting Culture. A range of stakeholders and member services have also contributed to its review.

Abstract adapted from the Network of Alcohol and Other Drugs Agencies

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Last updated: 4 May 2017
 
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